Terms of Service

All products are shipped from the U.K. within 2 days (typically same day on most orders). We are not responsible for any damages, delays, customs issues, or taxes that may be associated with your order. Please look into your country's laws and regulations prior to placing your order.

We offer free delivery on orders over £35 in Europe / £100 Worldwide

For standard orders the delivery price is as follows:

UK and Europe £2.95

Rest of World £16

Please note these prices do not include customs charges that may be applicable in some countries.

if you have not received your order, or the product is not what you expected, please email us so that we can make it right for you. We not held responsible for lost or damaged packages.

We want you to absolutely fall in love with our products. However, due to the fresh and delicate nature of our products, we are currently unable to accept any returns or offer refunds.

If you have any other questions or concerns about your purchase, please email us at info@nicalu.com to let us know why and we will do our best to accommodate your request and comments. By submitting your purchase, you agree to our terms of service.

      © Nicalù 2019